---
title: "How social media changed communication"
tags: communication literature-notes media social-media
date: 2020-11-28 18:10:54
---

# How social media changed communication

[Source](https://www.youtube.com/watch?v=nC1MK0ICM0w)

## Older Media

- TV
- Radio
- Newspapers/publications

All were one way channels.

## New Media
- Email
- Facebook
- Twitter
Two way comms

Mobile took it further - increased the speed of communications.

You can react way faster to stories - because you are listening more.

This required new competencies to be build
- Managing Word of Mouth 
- Reputation Management
- Community Management
- Influence Management

E-Crisis Management - they spread way faster.

Comms have changed in these ways
- Centeralized -> De-Centralized
- Formal -> Social


---
### Tags
#communication #literature-notes #media #social-media